Behavioral Health

HIPAA communication for behavioral health

Behavioral health records are among the most sensitive PHI categories. HIPAA Companion helps networks and solo clinicians coordinate care without shared passwords or consumer messaging apps.

Coordination risks in behavioral health

The gaps state surveys and payer reviews focus on

Shared inboxes & texts

Care teams often coordinate through personal texts or shared Gmail accounts—high risk for Part 2 and HIPAA-aligned workflows.

Weak access controls

Contractors and float staff need fast onboarding and same-day offboarding when they handle session notes or referrals.

Audit documentation

State surveys and payer reviews ask for proof of who accessed records and how PHI left the practice.

Built for behavioral health

HIPAA communication that respects sensitive records

HIPAA Companion gives care teams governed channels for coordination—without shared passwords, personal texts, or consumer group threads.

Secure team messaging

Practice-scoped chat and email with logging—built for clinical pace, not consumer group threads.

Consent & intake forms

Digital intake and telehealth consent flows that keep PHI out of unsecured inboxes.

BAA before day one

Document vendor relationships before the first client record moves through the platform.

Unified audit trail

Answer “who touched this record?” across email, fax, and forms from one export.

Works with your current tools

  • Microsoft 365 / Outlook
  • Google Workspace
  • Telehealth session scheduling handoffs
  • Billing and clearinghouse partners
  • Multi-site group administration

“We needed remediation on a tight timeline. Having encrypted channels and exportable logs let us show progress without rebuilding our entire stack.”

CD Clinical director Behavioral health network (representative scenario)

Behavioral health HIPAA compliance

Coordinate care without shared inboxes or personal texts

Book a consult to walk through your sites, contractor access, and survey timeline—we will recommend a remediation-friendly rollout.