PHI in email attachments
Appeal packets and medical records often leave review teams through standard email without encryption controls or consistent retention policies.
Insurance & Payers
Claims teams, nurse reviewers, and provider relations exchange medical records, prior authorizations, and appeals every day. HIPAA Companion gives payers encrypted channels with audit logging—not consumer email and ad hoc file shares.
Payer-side HIPAA risks
Appeal packets and medical records often leave review teams through standard email without encryption controls or consistent retention policies.
BPO partners and clearinghouses may lack documented BAAs and centralized logging—complicating breach reconstruction.
Regulatory and internal audits require proof of who received which record, when it was accessed, and how it left your environment.
Built for payers
HIPAA Companion helps payer organizations exchange records with providers, TPAs, and internal review teams on encrypted email and fax—with retention and logging payers expect during audits.
Secure exchange with providers, TPAs, and internal clinical review—with delivery receipts and searchable logs.
Prior auth and medical-necessity workflows without unguarded PDF chains or personal inboxes.
Limit PHI to staff who need it across claims, appeals, and nurse review functions.
Produce activity logs and vendor documentation compliance teams expect during reviews.
“We needed one place to show auditors how records moved between nurse review and provider relations. Unified logging replaced spreadsheet tracking overnight.”
Other industries
Payer HIPAA compliance
Book a consult to walk through your claims volume, BPO partners, and audit requirements—we will recommend a controlled rollout path.
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